Preventing Slip-and-Fall Incidents Through Proper Entrance Matting
This article is based on my experience investigating and analyzing slip-and-fall incidents involving pedestrian walking surfaces. One type of slip and fall incident involves slipping on wet floor surfaces shortly after entering a building or stepping onto hard-surface flooring.
Common flooring materials involved include polished concrete, vinyl composite tile, porcelain tile, and wood flooring. These surfaces are generally safe when dry but present increased slip risk when contaminated. Matting is often used as a method to minimize the slip risk but is frequently ineffective because of improper usage.
Mechanism of Slip and Fall
Slip-and-fall incidents most often occur when a contaminant—typically water—is present between the shoe sole and the walking surface. Water acts as a lubricant, reducing the coefficient of friction and increasing the likelihood of a slip.
A frequently observed condition involves rainwater being tracked into buildings, even when mats are present, indicating that matting effectiveness depends on proper selection, placement, and maintenance. Often mats are not long enough to wipe or walk off the moisture on shoe soles to prevent tracking of the rainwater into the building.
A photo of the area just inside the doorway of a convenience store. The mat is not positioned to protect a walker from from the wet tile and the wet floor sign has not been placed in front of the wet floor area.
High-Risk Areas and Contributing Factors
High-traffic entrances such as retail stores, grocery stores, government buildings, and museums are particularly susceptible to contaminant tracking.
Common failures include:
- Improper mat type selection – scraper mats vs fabric walk-off mats
- Insufficient mat length or coverage
- Improper placement
- Failure to replace saturated mats
- Lack of warning signage
- Inadequate maintenance practices
This mat is not a fabric wiper mat but a rubber mat with holes whereby water can run under the mat onto the floor. The mat is also not positioned to protect walkers from the wet tile floor where wet track marks can be seen in this photo.
Applicable Industry Standards
ANSI/NFSI B101.6-2012 outlines requirements for matting selection, adequacy, and maintenance, emphasizing that matting must prevent contaminants from migrating beyond the mat. Relevant text from B101.6-2012:
- 4.1 Safety -Matting of effective and sufficient quality shall be installed to remove contaminants, moisture and grit from footwear.
- E 4.1 Mats perform an important safety benefit in areas where there is a hazard from contaminants, grit and moisture. Wet floors and grit on floors, particularly hard floors, pose a significant threat to pedestrians of slipping and falling. Mats remove moisture and grit from floors to reduce slip hazards..
- E 6.1 The determining factor as to the adequacy or sufficiency of matting is when it achieves the goal of removing grit/foreign materials, dust and moisture so that it does not contaminate the floor surface following the matting installation. The amount of foreign materials or contaminants removal will affect the decision on mat selection.
- 7.4 Wiper Mats – Wiper mats shall be removed and replaced when they become saturated resulting in moisture being tracked into the premises.
- E 7.4 During periods of inclement weather, there needs to be additional mats available to replace the wiper mat when it no longer removes moisture from footwear.
- 8.5 Wet Conditions – When the surface of the mat becomes wet, the mat shall be removed and replaced with a dry mat. When the area under the mat becomes wet, the mat shall be removed and the area under the mat shall be dried prior to mat replacement.
- ASTM F1637-21 requires use of mats to maintain dry walking surfaces and reduce hazard from tracked contaminants. Relevant text from ASTM F1637.21:
- 5.4.1 Mats, runners, or other means of ensuring that building entrances and interior walkways are kept dry shall be provided, as needed, during inclement weather. Replacement of mats or runners may be necessary when they become saturated.
- 5.4.2 Building entrances shall be provided with mats or runners, or other means to help remove foreign particles and other contaminants from the bottom of pedestrian footwear. Mats should be provided to minimize foreign particles, that may become dangerous to pedestrians particularly on hard smooth floors, from being tracked on floors.
- 5.4.3 Mats or runners should be provided at other wet or contaminated locations, particularly at known transitions from dry locations. Mats at building entrances also may be used to control the spread of precipitation onto floor surfaces, reducing the likelihood of floors becoming slippery.
Additional Reference
Cintas Corporation, “Floor Mats: A Key Component of Your Slip and Fall Prevention Strategy.” is an excellent guideline
Conclusion
Slip-and-fall incidents involving wet floors are often preventable through use of proper matting systems. Industry standards establish that matting must be sufficient, maintained, and adapted to conditions. Failure to do so increases the likelihood of hazardous conditions. The key issue is whether reasonable measures are taken to mitigate foreseeable hazardous conditions associated with matting.
Steven Hunt, CPCU, ARM, CXLT is a senior safety consultant at Warren. Steve, who specializes in premises liability incidents, construction falls and safety management programs, has achieved the designation of Associate Risk Management and Chartered Property and Liability Underwriter from Insurance Institute of America, Chicago, IL. and is a Certified Excel Tribometerist. Steve has investigated more than 1,000 accidents in his more than 45 -year career, including 49 cases involving fatalities. He holds a Bachelor of Science in Administrative Management with a Minor in Occupational Safety and Health from Clemson University.
